Privacy Statement
General
At Wannado, we take care of your privacy and ensure that data protection is implemented in all our activities. The purpose of this privacy policy is to provide information on how Wannado processes personal data in relation to customer relationships and other relevant contacts.
Why do we process your data?
We need information, among other things, to manage and develop customer relationships. In addition, the data is required for recruitment and employment management, invoicing, marketing and statistical purposes. When processing data, we comply with the Data Protection Act and the EU Data Protection Regulation (GDPR). The data is stored in accordance with the Accounting Act and is carefully processed.
If you have any questions or wish to exercise your rights in relation to your personal data, you can always contact us by email tietosuoja@wannado.fi.
1. Who processes the data?
Data is primarily handled by Wannado, which is responsible for the operation and privacy practices of the site. In addition, the data may be processed by our service providers or partners for purposes such as billing or collection activities, advertising or analytics.
The controller is WANNADO, comprising the following companies:
Wannado Marketing Oy
Taivaskalliontie 4b, 00600 Helsinki
3368983-9
Wannado International Oy
Taivaskalliontie 4b, 00600 Helsinki
3218362-2
Wannado Superassistants S.L.
Avenida de los Boliches 15 Local 4-8, 29640 Fuengirola
B93649119
If you have any questions regarding your personal data, please contact tietosuoja@wannado.fi.
2. Why do we collect data?
We need data for customer relationship management and development, invoicing and payment collection, marketing and statistical purposes. We process your personal data:
- To process and respond to your requests
- To monitor the use of our website and improve our functionality and user experience
- For marketing purposes
- To improve customer communication and identify potential customers
- Implementing applicant communication in a job search situation and managing the employment relationship
We do not use your personal data for purposes other than those described in this Privacy Statement. Information is never disclosed to third parties without a reason.
3. What information do we collect?
We collect information when you use our services or when you provide us with your information in any context. This includes information about the use of the website and its content, technical data transmitted by your browser (e.g. IP address, browser, browser version, web page) as well as other tracking technologies that are sent to your browser and related information.
- Name
- Address
- E-mail address
- Phone number
- Billing Information
- Information provided by the customer to the chatbot or web forms
- Information provided by the Customer in relation to the management and/or marketing of the customer relationship
- Information provided by the job applicant in connection with recruitment
- Information provided by partners and resellers
Website Analytics
The Website utilizes Google Analytics and other tracking technologies to analyze and improve the use of the Site. Through tracking technology, we collect information about how you use our website. This information includes:
- Information about the use of the website, such as the number of visits, the information on the pages visited and the duration of the sessions.
- Technical information about your browser, such as IP address, browser and browser version, operating system, device type and referring web page.
4. Time and location of data retention
We retain the information we collect only for as long as it is necessary to fulfill the purposes for which it is used or in accordance with the requirements of the law. Unnecessary information is deleted regularly. The general retention period for terminated customer relationships and recruitment data is three years, except for longer retention periods required by the Accounting Act.
We protect your personal data carefully. We use technical security methods that meet industry standards and access is limited only to those who need it in their work. The information can only be accessed with personal IDs.
Data subjects have the right to request, rectification or erasure of stored data at any time (see section 6).
5. Transfer and disclosure of data
Wannado's partners will only process your personal data for the purposes set out in this privacy policy (see section 2). Wannado always ensures that its partners do not process your personal data for any other purposes.
The data is mainly stored in the European Economic Area. However, some of the services we use operate outside these areas, in which case we comply with data protection laws and GDPR when transferring data and share data only to a minimum extent and minimizing risks.
6. Rights of the data subject
In accordance with data protection legislation, you have the right at any time to:
- To obtain information about the processing of your personal data;
- To obtain access to the information stored about you;
- Require correction of incorrect data;
- Request deletion of your data;
- Request restriction of processing of your data in certain situations;
- Transfer your data from one system to another;
- Objects to the processing of your data;
- Not to be subject to automated decision-making.
More information about the data subject's rights can be found on the website of the Office of the Data Protection Supervisor here.
